Returns and Refund Policy

Customer Satisfaction Promise
FindOffer.shop is committed to ensuring every buyer enjoys their purchase. Physical planners can be returned within 30 days from delivery, but digital items follow unique guidelines due to immediate availability.

Return Qualification Criteria
Your product is eligible for return if:

It remains unused in its original state with tags intact

Original packaging is undamaged

You include proof of purchase or receipt

Initiating a Return
Start by emailing us at contact@FindOffer.shop for approval. Once confirmed, we'll:

Send a prepaid shipping label (physical products only)

Share precise mailing guidelines
Note: Returns without prior contact won't be processed.

Damaged or Wrong Items
Check your order right away. Notify us immediately if you get:

Faulty or broken products

Items that don't match your order

Non-Returnable Items
These cannot be returned:

Digital files (planners, templates, PDFs, spreadsheets)

Custom or personalized orders

Personal hygiene items

Dangerous or flammable goods

Clearance or sale products

Gift cards

Exchanges
For different sizes or styles:

Request return for the first item

Order the new one after we approve

Refund Timeline
Following review:

You'll get approval or rejection notice

Money returns to your original payment

Expect a few extra days for bank processing

Need Help?
Email: contact@FindOffer.shop
Phone: +1 203 731 6449